Chattanooga Coin – Return & Refund Policy

At Chattanooga Coin, customer satisfaction is important to us. We strive to provide quality products and accurate descriptions with every purchase. If you are not completely satisfied with an eligible item, please review our return policy below.

30-Day Return Policy

We accept returns on eligible merchandise within 30 days of the original delivery date, subject to the following conditions:

• Items must be returned in their original condition, including all original packaging, certificates of authenticity, and accessories, if applicable.

• Items must not have been altered, damaged, or modified after delivery.

• Proof of purchase is required for all returns.

• Customers must contact Chattanooga Coin before returning an item to receive return instructions.

• Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Non-Returnable Items – Precious Metals & Bullion

All sales of precious metals and bullion are final.

Due to the fluctuating market values of precious metals, we do not accept returns, refunds, or exchanges on gold, silver, platinum, palladium, or other precious metal and bullion products.

This exclusion applies to all precious metal and bullion purchases, regardless of changes in market value following the purchase.

Refund Processing

Once an eligible return has been received and inspected, approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Orders

If you receive an incorrect item or an item that was damaged during shipping, please contact us promptly so we can review the issue and assist with a resolution.

Questions or Return Requests

For questions regarding returns or to initiate a return request, please contact Chattanooga Coin. Our team is happy to assist you.

Chattanooga Coin

Thank you for your continued business and for trusting us with your collecting needs.

This policy does not limit any rights or remedies required by applicable law.